FAQs

While we accommodate short-notice requests subject to fleet availability, we recommend booking at least 12–24 hours ahead to lock in your preferred vehicle class and guaranteed pickup window.

Because we track all commercial flights using live gate radars, your pickup schedule updates automatically. Your driver will be at the authorized post when you disembark, regardless of delay duration.

Yes. We supply clean, pre-installed rear-facing infant seats, front-facing toddler seats, and booster seats upon request during the reservation process.

All tours to Niagara Falls, Toronto, and Blue Mountain are private charters. You dictate the pace, stopover locations, and total duration within your charter window.

You get a fixed price when you book. No meter, no surge pricing and no surprises at the curb. Optional extras, such as additional stops, child seats or a terminal meet and greet, are quoted before you confirm, never added afterwards.

Real-time flight monitoring, complimentary waiting time after you land, a professional chauffeur with luggage assistance, and fuel and standard GTA routing.

We include 45 minutes of free waiting time on airport pickups, and we track your flight so your pickup adjusts to early or late arrivals.

At Terminal 1, go to Door A on the ground level and give your booking name to the Commissionaire at the Pre-Arranged Taxi/Limo desk. At Terminal 3, go to Door A (Pillar 7 to 11) on the Arrivals level. Need help finding us? Call 1-877-741-8111 or message us on WhatsApp.

We serve Toronto Pearson International Airport and Billy Bishop Toronto City Airport. Intercity routes also cover Hamilton, Kitchener-Waterloo, Niagara and Buffalo Niagara Airport. Ask us for a quote. See our airport transfers and intercity transfers pages.

An Executive Sedan for up to 4 passengers and 3 suitcases, a Luxury Full-Size SUV for families and small teams, and an Executive Passenger Van for 8 to 14 passengers and 10+ suitcases. Not sure what fits? Tell us your passenger and bag count and we will recommend the right vehicle.

We serve Toronto, Mississauga, Brampton, Markham, Oakville and the rest of the GTA, plus intercity routes across Ontario. See our Downtown Toronto, Mississauga, Brampton, Oakville and Markham pages.

Your chauffeur meets you at arrivals with a name sign, helps with baggage and escorts you to the vehicle. It is quoted before you confirm. See our Meet and Greet page.

Yes. Our tours are private charters, so you set the pace, stops and duration within your charter window. See our Niagara Falls, Toronto City and Blue Mountain tours.

Yes. Our Executive Passenger Van carries 8 to 14 passengers with room for 10+ suitcases, and our SUVs and sedans suit families and smaller groups.

Last-minute requests are welcome. Call dispatch on 1-877-741-8111 and we will confirm availability. For holidays and early-morning departures, we recommend booking at least 24 hours ahead.

Call us on 1-877-741-8111, message us on WhatsApp at +1 (437) 248-5400, or use the flat-rate calculator on our home page. Our dispatch team is available 24/7.