VIP Service

Meet And Greet

VIP Meet & Greet at Toronto Pearson and Billy Bishop

Pearson is a large airport, and after a long flight the last thing you want is to hunt for your driver. With our Toronto Pearson meet and greet service, your professional chauffeur comes to you. They wait inside the terminal arrival hall holding a name board, greet you by name, take your bags and walk you to your vehicle.

It is the most relaxed way to arrive in Toronto. It suits international business executives, first-time visitors, elderly travellers, families with children and anyone who values a seamless start to a trip. The service is available 24/7 for Toronto Pearson (YYZ) and Billy Bishop Toronto City Airport (YTZ), with onward travel anywhere in the Greater Toronto Area.

What Your Meet & Greet Includes

Personalized Name Board

Your chauffeur holds a printed or electronic board with your name or company logo, so you can spot them immediately.

Luggage Assistance

Help with domestic and international luggage from the carousel, including trolleys and oversized bags.

Terminal Escort

Your chauffeur guides you through the terminal to your waiting vehicle, so you avoid the crowded curbside.

Flight Monitoring

Complimentary real-time tracking of your flight. We can also send updates to your family or corporate travel desk.

Domestic vs International Arrivals at Pearson (YYZ)

Where your chauffeur meets you depends on your flight. Here is the general flow at Toronto Pearson, which has Terminal 1 and Terminal 3.

International Arrivals

  1. Land, pass border services and collect your bags.
  2. Walk through to the arrivals hall.
  3. Look for your chauffeur and name board.
  4. Your chauffeur takes your bags and escorts you to the vehicle.

Domestic Arrivals

  1. Land and leave the aircraft.
  2. Meet your chauffeur as you exit the secure area, or at baggage claim if you need help with checked bags.
  3. Collect your luggage together.
  4. Walk to the vehicle with your chauffeur.

Billy Bishop (YTZ): the terminal is compact, so your chauffeur meets you at arrivals and you are on the road within minutes. Full pickup details come with your confirmation. Prefer to meet at the curb instead? See our Airport Transfers page for the Terminal 1 and Terminal 3 pre-arranged pickup steps.

VIP and Corporate Arrival Protocol

We treat every arrival as a first impression. For executives, delegations and high-profile guests, we arrange the reception around discretion and punctuality.

  • Name or company-logo signage, shown only when the guest wants it
  • Chauffeur positioned and ready before your scheduled landing
  • Discreet, professional greeting and unhurried luggage handling
  • Direct updates to your assistant, travel desk or family on request
  • Door-to-door transfer in an Executive Sedan, Luxury SUV or Passenger Van

Who Meet & Greet Is For

  • International business travellers arriving for meetings
  • First-time visitors to Toronto and Canada
  • Elderly passengers and guests who need extra help
  • Families with children, strollers and heavy luggage
  • Wedding guests and event delegations arriving together

Simple, upfront pricing

Meet and greet is an add-on to your flat-rate airport transfer. We quote it with your fare before you confirm. No meter, no surge pricing and no hidden fees.

Frequently Asked Questions

Where will my chauffeur be waiting at Pearson?

For international arrivals, your chauffeur waits in the arrivals hall just beyond customs with your name board. For domestic arrivals, your chauffeur meets you as you leave the secure area, or at baggage claim if you have asked for help with checked bags. Your confirmation message will state the exact meeting arrangement for your terminal.

What if my flight lands early or late?

We monitor your flight in real time at no charge. Your chauffeur adjusts to the actual landing time, so you are never left waiting.

Can I add meet and greet to a flat-rate airport transfer?

Yes. Meet and greet is an optional add-on to any Pearson or Billy Bishop transfer. It is quoted together with your flat rate before you confirm, so there are no surprises.

Can you meet an elderly relative or an unaccompanied minor?

Yes, this service suits both. Tell us at booking who is travelling and what help they need, and we will arrange the reception around it. Call 1-877-741-8111 and dispatch will talk you through the details.

Can the name board show a company logo?

Yes. For corporate and VIP arrivals, the board can display a name or a company logo, whichever suits the guest.

Available 24/7

Arrange Your VIP Arrival

Tell us your flight and we will have a chauffeur waiting with your name on the board.